Services available through the ITS department include the Help Desk services, computer labs, core systems, administrative systems, phone system, network services and ResNet. The college computer account, called SITNet ID, is required to access most of these services.

Help Desk Services

Systems

Banner	Login Information
Email/Calendar (Lotus Domino)	Clients & Mail Forwards
Mobile Devices (BlackBerry)
Phone System
Sympa listserv
Citrix	Client Installation   Saving Files
SUNYIT File System	Backups  Web Directory
Request Tracker	Create ticket   Ticket Status    Guest Account

Other Systems

Merlot

Turnitin