TITLE Course Title Course#
.NET Remoting 116782_ENG
302 #REF! 360-Degree Performance Appraisal Simulation MGMT0150
302 #REF! 4G Communication Systems 219523_ENG
302 #REF! 4G Implementations 221229_ENG
302 #REF! A Manager's Primer for Ensuring Accountability MGMT0115
302 #REF! A New Manager's Responsibilities and Fears MGMT0002
302 #REF! A New Manager's Role in the Company's Future MGMT0004
307 #REF! A Workable Solution for Internal Clients CONS0124
About 360-Degree Performance Feedback MGMT0151
302 #REF! Access 2003 and the Web 126959_ENG
302 #REF! Access 2003 Programmability 126965_ENG
Achieving Success with the help of a Mentor MGMT0255
302 #REF! Adding Services and Components in VB.NET 109638_ENG
Addressing Problem Performance Simulation MGMT016S
302 #REF! Administering IIS 6.0 sites and services 207484_ENG
302 #REF! Administering UNIX Network Services 211845_ENG
302 #REF! Administering Web Sites in FrontPage 2003 122100_ENG
307 #REF! Administrative Functions ADM0104
ADO.NET Connections and Commands 73686_ENG
302 #REF! Advanced Administrative Support Simulation ADM0110
302 #REF! Advanced ADO.NET Programming 73689_ENG
302 #REF! Advanced Analysis of your Project 206372_ENG
Advanced Customization 132661_ENG
302 #REF! Advanced Customization in Excel 2003 119829_ENG
302 #REF! Advanced Data Analysis in Excel 2003 113309_ENG
302 #REF! Advanced Data Exchange in Excel 2003 119748_ENG
302 #REF! Advanced Data Management in Excel 2003 113262_ENG
302 #REF! Advanced Data Manipulation Features in Word 2003 113114_ENG
302 #REF! Advanced Database Recovery and Repair in Oracle 10g 212480_ENG
302 #REF! Advanced Design Techniques and Printing with Publisher 2003 204928_ENG
Advanced Document Features in Word 2003 121072_ENG
Advanced Document Navigation in Word 2003 126778_ENG
302 #REF! Advanced formatting in Excel 2003 125656_ENG
302 #REF! Advanced Formatting in Word 2003 113095_ENG
302 #REF! Advanced Language Features of Microsoft VB.NET 61594_ENG
302 #REF! Advanced Querying in Access 2003 126944_ENG
302 #REF! Advanced Validation and Collaboration in Excel 2003 121344_ENG
302 #REF! Advancing Your Administrative Career ADM0105
302 #REF! Advancing Your Service Expertise CUST0104
302 #REF! An Essential Guide to Giving Feedback COMM0521
An Introduction to Project Management (PMBOK-Third Edition aligned) PROJ0511
302 #REF! Analyzing the Market MKT0202
302 #REF! Analyzing Workplace War Zones TEAM0212
Application Design Enhancements 85367_ENG
302 #REF! Application Implementation 85388_ENG
302 #REF! Application Maintenance and Optimization in C# 109343_ENG
302 #REF! Application Maintenance and Optimization in,VB.NET 79995_ENG
302 #REF! Approaches to Risk Management PD0242
Architecture and Administration Tools in Oracle9i 58265_ENG
302 #REF! Archiving and Storing Data, and Using IRM in Outlook 2003 206606_ENG
302 #REF! Assertive Communication Simulation COMM0170
302 #REF! Assertiveness from the Inside Out COMM0172
Assessing Customer Behavior CUST0163
302 #REF! Attracting, Motivating, and Retaining Technical Professionals MGMT0292
302 #REF! Averting Problem Performance Simulation MGMT0160
302 #REF! Avoiding Errors in Usage and Punctuation COMM0012
302 #REF! Avoiding Grammatical Errors in Business Writing COMM0013
302 #REF! Backing Up SQL Server 2000 Databases 31556_ENG
307 #REF! Backup and Recovery Overview and Configuration in Oracle9i 66137_ENG
Backup and Security Settings in Microsoft Windows XP 113758_ENG
302 #REF! Basic Access 2003 Forms 125956_ENG
302 #REF! Basic Access 2003 Tables 125947_ENG
302 #REF! Basic Features of Excel 2003 113187_ENG
302 #REF! Basic GUI Development with Java 212093_ENG
307 #REF! Basics of Budgeting FIN0152
Becoming a Manager MGMT0001
302 #REF! Beginning C# 64554_ENG
302 #REF! Beginning the Change Process MGMT0181
302 #REF! Behavior: Putting Your Best Foot Forward ADM0111
302 #REF! Behavioral Interviewing (Simulation) HR0210
302 #REF! Being a Knowledge Activist KNOW0105
324 #REF! Being Prepared for Change PD0192
Benchmarking for Best Practices KNOW0116
302 #REF! Beyond 3G (B3G) 219522_ENG
302 #REF! Bridge The Expectations Gap CUST0173
302 #REF! Building a Firm Foundation HR0211
302 #REF! Building a Healthy System STGY0402
302 #REF! Building ADO.NET DataSets 73687_ENG
302 #REF! Building ASP.NET Applications 66795_ENG
Building Better Work Relationships Simulation COMM0190
Building Effective Intercultural Relationships COMM0192
302 #REF! Building Effective Interfunctional Relationships COMM0191
302 #REF! Building Effective Intergender Relationships COMM0193
302 #REF! Building Relationships to Get Results COMM0511
302 #REF! Building the Service Foundation: Corporate Culture CUST0101
307 #REF! Building Web Services and Web-Service Clients with Microsoft .NET 61994_ENG
316 #REF! Building Your Support System LEAD0132
Business Etiquette and Professionalism Simulation COMM0180
302 #REF! Business Writing Essentials BLTCO001
302 #REF! Call Center Communication Skills CUST0112
302 #REF! Call Center Customer Service CUST0113
302 #REF! Challenges of the 21st Century LEAD0121
302 #REF! Changing the Corporate Culture HR0022
302 #REF! Coach with Confidence BLTMG028
307 #REF! Coach with Confidence Simulation MGMT0280
Coaching for Business MGMT0281
302 #REF! Coaching for Performance LEAD0146
302 #REF! Coaching Personalities and Teams Simulation MGMT028S
302 #REF! Coaching Skills MGMT0284
302 #REF! Coaching Trends MGMT0286
302 #REF! Collaborative Features in Word 2003 113139_ENG
302 #REF! Communicate for Results COMM0004
Communicating a Shared Vision LEAD0142
302 #REF! Communicating as a Leader LEAD0145
302 #REF! Communicating During Organizational Change PD0193
302 #REF! Communicating Effectively with Difficult Coworkers COMM016S
307 #REF! Communicating with Power and Confidence ADM0114
316 #REF! Communication Etiquette COMM0182
Communication Skills for Leadership COMM0005
302 #REF! Communication Skills for Resolving Conflict COMM0006
302 #REF! Communication Skills for Successful Management MGMT0122
302 #REF! Communication Skills for the Workplace COMM0003
302 #REF! Competencies for Tomorrow's Managers MGMT0111
302 #REF! Competitive Factors in Strategic Marketing MKT0203
302 #REF! Conducting the Behavioral-based Interview HR0214
302 #REF! Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 113469_ENG
302 #REF! Connect and Communicate COMM0502
302 #REF! Conquering Conflict through Communication TEAM0214
302 #REF! Consulting with the Internal Client Simulation CONS0120
302 #REF! Continual Quality Improvement OPER0406
302 #REF! Continuous Learning for Tomorrow's Managers MGMT0116
324 #REF! Continuous Performance Assessment MGMT0341
Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g 212478_ENG
302 #REF! Controls in ASP.NET Web Forms 204940_ENG
302 #REF! Coping with Criticism and Feedback COMM0522
302 #REF! CORBA and the Java IDL 66713_ENG
302 #REF! Core Java 2 Utilities 31658_ENG
Corporate Social Responsibility PD0174
Cost Management and IT Project Trade-offs PROJ0366
Crafting a Deal COMM0501
302 #REF! Creating a Marketing Campaign MKT0206
302 #REF! Creating and Analyzing an Operating Budget FIN0161
302 #REF! Creating and Defining a Project 132490_ENG
302 #REF! Creating and Managing Tables and Constraints in Oracle Database 10g 223294_ENG
Creating and Using Components with ASP.NET 205543_ENG
302 #REF! Creating Basic Presentations using PowerPoint 2003 121838_ENG
302 #REF! Creating Classes in Java 212089_ENG
302 #REF! Creating Classes in Java 2 31649_ENG
302 #REF! Creating Diagrams with Visio 2003 132531_ENG
302 #REF! Creating Stored Procedures and Functions 216563_ENG
302 #REF! Creative Problem Solving and Effective Thinking (Simulation) PD0230
307 #REF! Crisp Composition COMM0014
307 #REF! Critical Thinking Skills for Managing PD0254
316 #REF! Critical Thinking Strategies Simulation PD0250
Customer Satisfaction Through Resource Management OPER0404
302 #REF! Customer Satisfaction: Analysis and Implementation CUST0133
302 #REF! Customer Service Simulation CUST010S
302 #REF! Customers, Conflict and Confrontation CUST0105
302 #REF! Customizing Controls and Events in VB.NET 121217_ENG
302 #REF! Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 131326_ENG
307 #REF! Customizing PowerPoint 2003 Presentations 121956_ENG
307 #REF! Customizing the UNIX User Environment 80536_ENG
Customizing Toolbars and Commands and Creating Forms in Outlook 2003 132616_ENG
302 #REF! Data Access with ASP.NET 204943_ENG
302 #REF! Data Integrity in Oracle9i 59299_ENG
302 #REF! Data Security in Outlook 2003 132613_ENG
307 #REF! Data Storage in Oracle9i 59293_ENG
Database Administration in Access 2003 126973_ENG
302 #REF! Database and Instance Management in Oracle9i 58268_ENG
302 #REF! Database Objects in Oracle Database 10g 223295_ENG
302 #REF! Database Structures in Oracle9i 58271_ENG
302 #REF! Dealing with Organizational Change Simulation PD0190
307 #REF! Dealing with Problem Performance MGMT0164
302 #REF! Decisions and Risk PD0243
316 #REF! Delegation Basics MGMT0261
Delivering 360-Degree Performance Feedback MGMT0153
302 #REF! Delivering Successful Presentations Simulation COMM0300
302 #REF! Delivering Your Message COMM0302
302 #REF! Deploying and Initializing UNIX Systems 107822_ENG
307 #REF! Designing a Diversity Initiative HR0023
Designing and Maintaining LDAP Directory Services 84923_ENG
302 #REF! Developing a Positive Attitude PD0264
302 #REF! Developing Career Plans for Your Technical Professionals MGMT0294
302 #REF! Developing Customer Satisfaction Surveys CUST0132
302 #REF! Developing Diagrams with Visio 2003 132532_ENG
302 #REF! Developing EJBs 73423_ENG
302 #REF! Developing Fundamental Critical Thinking Skills PD0252
307 #REF! Developing Good Time Management Habits PD0153
Developing J2EE Clients 73519_ENG
302 #REF! Developing JSP's 73491_ENG
302 #REF! Developing Servlets 73468_ENG
302 #REF! Development Tools for Tomorrow's Managers MGMT0112
307 #REF! Difficult People in the Workplace COMM0161
Discovering What Your Customers Want CUST0131
302 #REF! Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g 216164_ENG
302 #REF! Diversity in the Future HR0024
302 #REF! Dynamic Decision Making PD0234
302 #REF! Dynamic SQL and Metadata 218842_ENG
302 #REF! Dynamics of Leadership LEAD0126
302 #REF! EEO and Affirmative Action (HRCI/PHR) HR0241
302 #REF! Effective Administrative Support Professional Simulation ADM0100
Effective Budget Management FIN0163
302 #REF! Effective Delegation Simulation MGMT0260
302 #REF! Effective Hiring and Interviewing Skills BLTHR023
302 #REF! Effective Hiring and Interviewing Skills Simulation HR0230
302 #REF! Effective Interviewing HR0232
302 #REF! Effective Listening Skills Simulation COMM0150
302 #REF! Effective Mentoring MGMT0251
307 #REF! Effective Telephone Techniques COMM0411
307 #REF! Effective Use of Feedback for Teams Simulation COMM052S
316 #REF! Elements of a 360-degree Performance Review MGMT0152
Elements of Marketing Strategy MKT0201
302 #REF! E-mail and Organizational Communication COMM0233
302 #REF! E-mail as a Marketing Tool COMM0234
302 #REF! e-Mentoring MGMT0256
302 #REF! Emotional Intelligence at Work COMM0142
Emotional Intelligence in the Workplace Simulation COMM0140
302 #REF! Employee Benefit Programs (HRCI/PHR) HR0247
302 #REF! Employee Compensation (HRCI/PHR) HR0253
302 #REF! Employee Development (HRCI/PHR) HR0248
Employee Relations (HRCI/PHR) HR0244
302 #REF! Encryption Technologies 65873_ENG
302 #REF! Energizing and Empowering Employees LEAD0123
Enhancing and Completing Web Sites with FrontPage 2002 60538_ENG
302 #REF! Enhancing Tables, Forms, and Reports in Access 2003 126934_ENG
302 #REF! Enhancing Web Sites with Advanced FrontPage 2003 Features 122099_ENG
302 #REF! Enhancing Your Listening Skills COMM0154
302 #REF! Enterprise Project Management 201357_ENG
302 #REF! Essential People Management Skills Simulation MGMT011S
302 #REF! Essential Skills For Tomorrow's Managers BLTMG011
307 #REF! Essential Skills for Tomorrow's Managers (Simulation) MGMT0110
Essentials of Electronic Communication COMM0231
302 #REF! Essentials of Internal Consulting CONS0121
302 #REF! Establish and Maintain Authority LEAD0135
302 #REF! Establishing a Relationship with Internal Clients CONS0123
302 #REF! Estimating the IT Project Work Effort PROJ0363
302 #REF! Ethical Decision Making PD0171
307 #REF! Ethics in Business PD0170
Etiquette and the Business Meeting COMM0183
302 #REF! Etiquette for Supervisors COMM0184
302 #REF! Evaluating Creative and Innovative Ideas PD0033
302 #REF! Evaluating Internal Assignments CONS0125
302 #REF! Everyday Business Etiquette COMM0181
302 #REF! Excel 2003 Chart and Multimedia Features 119828_ENG
302 #REF! Excel 2003 Formulas and Functions 113221_ENG
302 #REF! Excellence in Internal Customer Service CUST0141
302 #REF! Excelling at Customer Service (Simulation) CUST0100
302 #REF! Exception Handling and Assertions 212091_ENG
307 #REF! Executing, Monitoring & Controlling, and Closing a Project PROJ0515
302 #REF! Experiencing Anger COMM0701
302 #REF! Experiencing the Behavioral-based Interview HR0216
302 #REF! Facilitating Challenging Situations MGMT0274
302 #REF! Facilitating Effective Hiring HR0225
Facilitating Work Groups and Meetings MGMT0273
302 #REF! Facilitative Formats and Tools: Offering Options MGMT0275
302 #REF! Facilitative Fundamentals: Techniques and Tools MGMT0272
302 #REF! File Handling in Linux 205876_ENG
302 #REF! Filesystem Mounting and Management 209856_ENG
302 #REF! Final Exam: HRCI/PHR Certification Program fe0007_eng
302 #REF! Final Exam: Knowledge Management Fundamentals fe0008_eng
Final Exam: Project Management for IT Professionals fe0013_eng
302 #REF! Final Exam: Strategic Project Management for IT Projects fe0014_eng
302 #REF! Finalizing PowerPoint 2003 presentations 123167_ENG
302 #REF! Financial Analysis for Successful Marketing MKT0208
302 #REF! Finding Your Life Balance PD0181
302 #REF! Firewalls and VPNs 65874_ENG
302 #REF! Formatting and Managing Messages in Outlook 2003 128879_ENG
302 #REF! Formatting and printing files in Office 2003 121643_ENG
316 #REF! Formatting Data in Excel 2003 119827_ENG
Foundations of Effective Thinking PD0231
302 #REF! Foundations of Grammar COMM0201
302 #REF! Framing the Problem